Your privacy is our priority.
At MotoFiles, we believe in radical transparency. This policy outlines exactly how we handle data and the steps we take to protect your search history.
Data Controller
MotoFiles
We are responsible for your personal data under UK data protection law.
Website
motofiles.com
Our main platform for vehicle data services.
What data we collect
We collect minimal data necessary for our services, with full transparency about our practices.
You Provide
- Email address
- Name (if provided)
- Contact details
- Form submissions
Vehicle Data
When you use our vehicle check services:
- Vehicle Registration Number (VRN)
- Technical, emissions, tax, MOT data
Note: Vehicle data is not personal data by default unless it can be linked to an identifiable individual.
Automatic
- IP address
- Browser type and version
- Device information
- Usage analytics
Collected via cookies and similar technologies.
How we use your data
Service Provision
To provide vehicle reports and related services you request.
Security & Compliance
To prevent fraud, detect abuse, and comply with legal obligations.
Platform Improvement
To improve website performance and user experience.
Support
To respond to enquiries and provide customer support.
Legal Basis for Processing
To provide services you request
To operate and improve our platform
Where required by law
For non-essential cookies
Where data comes from
We source vehicle information from official UK government databases and approved third-party providers.
DVLA & DVSA
Driver and Vehicle Licensing Agency
Driver and Vehicle Standards Agency
Third-Party Providers
Approved data providers with official access
to government vehicle databases
Note: Data is provided based on records available at the time of check and may change.
How we protect your data
We implement comprehensive technical and organisational measures to safeguard your personal data.
Secure Servers
Protected infrastructure with access controls
Encryption
Data encrypted where appropriate
Monitoring
Regular maintenance and security monitoring
Important: No system is completely risk-free. We take reasonable steps to safeguard your data.
How we use cookies
MotoFiles uses minimal cookies to enhance your experience and ensure site functionality.
Essential Cookies
Required for basic website functionality.
Performance Cookies
Help us understand how our site is being used.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
GDPR Rights
Access
Request copies of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion in certain circumstances
Data Portability
Request your data in a portable format
Withdraw Consent
Withdraw consent at any time
To exercise your rights, contact us at [email protected]
How long we keep data
We retain personal data only for as long as necessary for our purposes.
Service Provision
Kept while providing requested services
Legal Requirements
Maintained for legal, accounting, or regulatory needs
Dispute Resolution
Retained to resolve disputes or enforce agreements
Data is securely deleted or anonymised when no longer required.
Questions about privacy?
Have questions about this policy or how we handle your data? We're here to help.
Email Support
Website
https://motofiles.com
Third-Party Links
We are not responsible for content or privacy practices of third-party websites.
Children's Data
Our services are not intended for children under 16. We do not knowingly collect data from children.
Policy Updates
We may update this policy. Changes will be posted here with an updated revision date.
Ready to check a vehicle?
Join thousands of UK drivers using MotoFiles to verify their next purchase with official government data.